Return / Exchange

RETURN

1. The Client has a right to return the commodity purchased in the Gym Hero Store within 14 days since its receipt on principles described in the act of May 30th, 2014 on consumer rights (J. of L. of 2014, item 827).

2. The detailed description of the return procedure can be found in the bookmark returns/complaints/exchanges. The garments should be properly packed and protected.

3. The return procedure concerns only the commodity which has got no visible signs of use exceeding ordinary management (a possibility of making oneself familiar with the object). Non-adjustment to 
the above recommendations shall be the ground for the commodity return non-consideration.

4. The Buyer incurs the commodity’s return cost.

5. The Seller does not accept parcels sent back as cash on delivery or to parcel pick-up stations.

6. Non-adjustment to the above recommendations shall be the ground for the commodities’ return non-consideration.

7. The transactions costs are returned only and exclusively by transfer.

8. The Seller shall address each demand immediately, not later than within the period of 14 days.

9. The complaints are considered in accordance with the regulations of the Act of April 23rd, 1964 of the Civil Code.

10. NOTE: Please retain the parcel dispatch note and number for its tracking!!

RETURN ADDRESS ACCESSORIES/GARMENTS:

eFeMeS sp z o.o.

ul. Przemysłowa 2, Sosnowiec Pieńki

95-010 Stryków

DOWNLOAD THE RETURN FORM

EXCHANGE

There is a possibility of the commodity’s exchange in the Internet Store on www.gymhero.eu .

1. The Client has a possibility to exchange the garments purchased in the Store on www.gymhero.eu for ones in a different size or another product within 14 days since the dispatch receipt on principles described in the Act of May 30th, 2014 on consumer rights (J. of L. of 2014, item 827).

2. In the event of receiving the commodity incompliant to the order, the exchange procedure applies!.

3. The Store returns dispatch costs in case of the commodity’s exchange resulting from the incorrect order fulfilment by Gym Hero at the amount resulting from the amount in the consignment note 
and not exceeding PLN 10 (in words: ten zloties). In other cases the Client covers the costs of dispatch to the Store.

4. A detailed description of the exchange procedure can be found in the bookmark returns/complaints/exchanges. The garments exchanged should be properly packed and protected.

5. The exchange procedure concerns only the commodity which has got no visible signs of use exceeding ordinary management (a possibility of making oneself familiar with the object). Non-adjustment to the above recommendations shall be the ground for the commodity’s exchange non-consideration.

6. The Seller does not accept parcels sent back as cash on delivery or without a prior consultation.

7. The principles described in the Act of May 30th, 2014 on consumer rights (J. of L. of 2014, item 827) cannot be used by persons who purchase particular products in relation to their business activity additionally asking for the issue of the VAT invoice.

8. The Seller shall address each demand immediately, not later than within the period of 14 days.

9. The complaints are considered in accordance with the regulations of the Act of April 23rd, 1964 of the Civil Code.

10. NOTE: Please retain the parcel dispatch note and number for its tracking!!

THE EXCHANGE ADDRESS ACCESSORIES/GARMENTS:

Efemes Sp.z o. o.
ul.

Przemyslowa 2, Sosnowiec Pienki


95-010 Strykow

DOWNLOAD THE EXCHANGE FORM

COMPLAINT

1. In case of the commodity received complaint:
The damaged product should be sent to 
the address: EFEMES SP. Z O. O., UL. PRZEMYSLOWA 2, SOSNOWIEC PIENKI, 95-010 STRYKOW with a letter of complaint.


2. In case of a justified complaint, the damaged commodity shall be repaired or exchanged for another commodity – of full value and if it is not possible, GYM HERO shall return all the transaction costs incurred by the Client.

3. GYM HERO shall address each demand immediately, not later than within the period of 14 days. The complaints are considered in accordance with the regulations of the Act of April 23rd, 1964 of 
the Civil Code.

DOWNLOAD THE COMPLAINT FORM



COPYRIGHTS

1. This website, including its structure, graphic layout, texts, images and graphics as well as the works presented are the exclusive property of Gym Hero® Natalia Dusza and are subject to legal protection in accordance with the act of February 4th, 1994 on copyright and related rights (J. of L. of 2000, No. 80, item 904, as amended).

1. The images on www.gymhero.eu are the property of Gym Hero® Natalia Dusza and the owner does not agree for their copying. In the bookmark “Store” there are also things of other designers than Gym Hero.

2. No part of this website and in particular, texts, images, graphics and trademarks can be disseminated, both in online publications (also on other websites) and in a printed form, without consent of Gym Hero® Natalia Dusza.

3. Any other trademarks, names and logo comprised on this site are trademarks or reserved trademarks being legal property of their rightful owners.

4. The Clients shall be informed of the statute’s changes and their scope through the blog on www.gymhero.eu and on Facebook ( www.facebook.com/gymhero.eu ). The notification shall be sent at least 14 days before a new statute becomes effective.

5. To matters unsettled by this statute proper valid regulations apply.